How can a small design firm wrestle an 800lb gorilla like Ziplocal.com into submission? We did it one limb at a time, with the occasional use of banana-flavoured treats. We plugged in to Ziplocal’s existing development team to advise on strategy, product management, UX UI and design to help them move their print directories online. We started by making their search experience cleaner, including getting better impact from their home page. We also designed a variety of mobile apps and vendor applications that plugged into their core business modules. We also helped them set up internal design and development processes to get it all done using an agile methodology.